Effective Date: 15/10/2025
At Lwiyo Institute of Science and Technology (LIST), your privacy is important to us. We are committed to protecting your personal data and respecting your right to control how your information is collected and used.
This policy explains how we collect, use, store, and protect your information in accordance with the Data Protection Act No. 3 of 2021 of the Laws of Zambia.
Who We Are
Lwiyo Institute of Science and Technology (LIST) is an educational platform operated under Zedquest Consultancy Limited, dedicated to providing accessible and technology-driven learning solutions.
Our website address is: https://list.lwiyo.com
If you have any questions about this policy, please contact us at:
📧 privacy@lwiyo.com
Information We Collect
We may collect the following types of data from visitors, students, and registered users:
- Personal details such as name, email address, contact number, and login credentials.
- Course enrolment data, progress, and assessment results.
- Payment details (processed securely through third-party payment gateways).
- Technical information such as your IP address, browser type, and device information.
- Any comments, messages, or feedback you submit through our website or LMS platform.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help detect spam.
An anonymized string created from your email address (a hash) may be shared with the Gravatar service to check if you are using it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.
Once your comment is approved, your profile picture (if linked via Gravatar) will be visible publicly next to your comment.
Media
If you upload images to our website or learning portal, please avoid including location data (EXIF GPS). Other users may be able to download and extract this data.
Cookies
We use cookies to improve your browsing experience and maintain your session. Cookies help us:
- Remember your login details and display preferences.
- Track learning progress on our LMS.
- Understand how visitors use our site to improve our services.
You can control or delete cookies through your browser settings.
Examples:
- When you leave a comment, you may choose to save your name and email in cookies for convenience (valid for one year).
- Login cookies last for two days unless “Remember Me” is selected, in which case they last two weeks.
- Screen preference cookies last for one year.
Embedded Content from Other Websites
Our courses and articles may include embedded content (e.g., videos, quizzes, or articles).
Embedded content behaves as if you visited the originating website and may collect data, use cookies, or track interactions independently of LIST.
Who We Share Your Data With
We do not sell or rent your personal data.
We only share data when necessary to provide services — for example:
- Payment processors (to handle course purchases).
- Technical service providers (for LMS hosting and analytics).
- Law enforcement agencies, only when legally required.
If you request a password reset, your IP address will be included in the reset email for security purposes.
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely to recognize and approve future comments automatically.
- Registered users’ data is stored as long as their account is active.
- Users can request deletion of their account and related data at any time (except where data must be kept for legal or security purposes).
Your Rights
Under the Zambian Data Protection Act, you have the right to:
- Access your personal data held by LIST.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data (“right to be forgotten”).
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Office of the Data Protection Commissioner if you believe your data has been misused.
To exercise these rights, contact us at privacy@lwiyo.com.
Data Security
We use secure servers, encrypted connections (SSL), and access control measures to protect your data from unauthorized access, alteration, or disclosure.
All payment information is processed securely through trusted third-party gateways and is never stored on our servers.
Where Your Data Is Sent
Visitor comments and form submissions may be checked through an automated spam detection service.
Updates to This Policy
We may update this policy periodically to reflect improvements in our practices or changes in Zambian data protection law. The latest version will always be available on our website.
Contact Information
Lwiyo Institute of Science and Technology (LIST)
Operated by Zedquest Consultancy Limited
📧 privacy@lwiyo.com
🌐 https://list.lwiyo.com